About Us

Crafting a Loss Prevention Program

We needed to begin by figuring out a way to reduce both the frequency and severity of employee injuries. We needed to craft an extraordinarily effective loss prevention program. This new program had to be strong enough to allow us to assume most of our workers’ compensation risk.

What started as a single small office grew to 130 offices in 25 states and one Canadian province, enjoying nearly $400 million in annual sales.

At this point, we were still a staffing company, a strong player in the industry because of our workers’ compensation program. We’d reduced the risk to our insurance company by maintaining policies with high deductibles ($1 million). We saw an opportunity to start an insurance company where we could share our recipe for success with the staffing industry.

Why Work First?

A Model That Works For Everyone

We’ve adapted our model to meet the unique needs of the healthcare industry and more.

Beyond Insurance

Our model allows us to offer not just insurance, but a loss prevention program as well.

Better Work, Less Risk

Our program reduces injuries and improves operations, benefiting people and companies.

Our History

Success doesn’t just happen

Officially, we were founded in 2005. However, our roots take us back to 1985. Back then we were nothing more than a small Oregon-based staffing company. We weren’t even in insurance.

We faced a problem that could have potentially driven us out of business. Injuries sustained by our staff were driving our insurance rates for workers’ compensation through the roof. Either we figured out how to manage workers’ compensation, or our doors would close.

Sharing Our Success

We knew staffing firms struggled to maintain workers’ compensation insurance – we had experienced this trouble ourselves. But we had something other staffing firms did not. We had an effective system to manage the risk. We had something to offer. We discovered a way for an insurance company to meet the needs of staffing firms.

Work First Casualty Was Born

Since 2005, we have been successfully meeting the needs of temporary staffing companies everywhere, as well as other industries. Plans to further increase our reach to other industries aren’t just on the horizon. They’re just around the corner.

Why We Do It

We believe that work is an essential component for a successful life and we exist to use our expertise to foster employment.

Delivering Solutions

Insurance is simply a vehicle – our real business is delivering solutions designed to improve the operations of our insureds.

Focus on The Individual

We have a fundamental respect for the worth of the individual: employee, insured, broker or claimant. We innovate for the benefit of our insureds (and because it is just plain fun.)


We believe in absolute moral and financial integrity in everything we do.

Meet Our Team

Jamie Madden


Michael Armijo

VP of Information Services

Alex Fickes

Vice President of Underwriting and Marketing

Blaine Moon

Chief Financial Officer and Treasurer

Debbie Nowak

Vice President of Claims and Loss Control

Stephanie Korab

VP of Compliance

Licensed in All 50 States